Building Empathy Through Courses: 6 Practical Steps

By StefanMay 15, 2025
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We get it—building empathy isn’t exactly something you learn overnight or from watching a quick TED Talk. It can feel tough figuring out where to start or even knowing if you’re doing it right.

You’re in luck! Stick around, and you’ll find that developing empathy is totally doable through structured courses and simple practices—even from your couch. Seriously, no fluff, just practical tips that work.

Ready? Let’s jump into easy ways to build your empathy effectively.

Key Takeaways

  • Structured empathy courses significantly boost empathy and positive behavior, with proven lasting improvements in workplaces and schools.
  • You can easily find quality empathy courses online for free—check trusted platforms like Coursera, edX, or even YouTube for practical lessons.
  • Empathy courses tailored specifically for leadership can improve team morale and productivity by teaching leaders to better understand their team’s feelings and perspectives.
  • The Empathy Circle method is a simple, effective exercise to actively practice empathy with small groups, improving listening and understanding.
  • Always pick a course that matches your specific goals—leadership, relationship-building, or daily interactions—to get practical, real-world benefits.
  • Make empathy practice an everyday habit through short active listening sessions, empathy journaling, or regularly using a single new communication skill learned from your course.

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1. Build Empathy Skills in Training Courses

If you’re looking to boost empathy at work or school, training courses are a practical first step.

Studies show pretty impressive results, with the average empathy score of students jumping from 5.55 to a solid 7 after empathy-focused training programs.

Plus, there’s more: behavior improvements saw a nice bump too, with scores moving upward from 6.52 to 7.89.

So, what kind of training helps increase empathy?

Look for courses that focus not just on theory, but active participation—stuff like group role-playing, active listening activities, and personal reflection exercises.

Teachers who tried integrating empathy lessons noticed a 10% betterment in student behavior overall, especially when the schools were pretty new to empathy education.

The cool part is that these behavioral gains didn’t fade away; in fact, 80% of the improvements stuck around even 10 weeks after the lessons ended.

A good training course will typically cover real-world situations to practice empathy skills in practical scenarios.

For example, role-playing scenarios can involve dealing with conflict between coworkers or understanding customer dissatisfaction.

If you’re planning to design your own empathy skill-building course, you might find some handy tips by checking out how to create a curriculum for a course to structure your content in an organized way.

2. Find Free Empathy Courses Online

Not everyone has spare funds lying around to enroll in paid courses, and that’s fine—as it turns out, there are quality courses on empathy you can actually find online for free.

Websites like Coursera, edX, and even YouTube channels offer some amazing free resources providing solid empathy training.

Take the free course “Empathy and Emotional Intelligence at Work” on edX, which guides users through clear, relatable examples, and offers quizzes to check your understanding along the way.

Or check out Coursera’s short modules that focus specifically on empathy and communication, giving you practical tips you can put into action immediately.

The trick to benefiting from free courses is pretty simple though: pick an option taught by a credible instructor whose insights are realistic and relatable—not someone speaking in ivory-tower theories.

Oh yeah—and these platforms sometimes offer certificates, which could come in handy to showcase your soft skills on LinkedIn or your resume.

If you’re confused about what kind of online platform works best, take a peek at this detailed list of online learning platforms to narrow down choices suitable for your learning style.

3. Enhance Leadership Skills with Structured Courses

If you’re in any sort of leadership role—or hope to be—developing your empathy muscle can make your job significantly easier and more satisfying.

Great leaders don’t just give orders; they understand their team’s perspective and make people feel valued and heard.

You can improve your leadership empathy through structured courses designed specifically for management or supervisory roles.

Programs like “Empathy in Leadership” at popular platforms such as LinkedIn Learning combine video lessons with activities that help you immediately apply empathy in daily interactions at work.

Structured leadership courses usually address managing conflicts with empathy, emotional decision-making, and creating safe spaces where your team can voice concerns more openly.

The best results come from courses that aren’t just videos but actively ask you to put yourself into your team’s shoes—like reflecting on how decisions might affect different individuals on your team.

There’s a real upside to becoming an empathetic leader too: when your team feels understood, morale improves, productivity goes up, and workplace drama goes down—sounds like the dream workplace, right?

And if the thought of building your own tailored leadership course appeals to you, consider this helpful overview of how to create a masterclass specifically curated for the leadership skills you want to improve.

Ready to Create Your Course?

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4. Practice Empathy Using the Empathy Circle Model

If you’ve ever wished for a simple way to practice empathy regularly, the Empathy Circle model might just be your new go-to method.

So, what exactly is an Empathy Circle?

It’s a structured way to have conversations that include careful listening and reflection, making you more aware of others’ perspectives.

Here’s how you can try this technique with friends, coworkers, or even family at home:

  1. First, gather a small group, usually around 3-4 people.
  2. Assign one person as the speaker, another as an active listener, and the rest are quiet listeners.
  3. The speaker shares their thoughts or feelings about a topic for a few minutes, without being interrupted.
  4. The active listener then reflects back exactly what they heard, making sure they truly grasp the emotions behind the words.
  5. When the original speaker feels heard and understood, you can rotate roles.

Practicing this regularly can really help fine-tune your empathy skills.

Schools using the Empathy Circle model have reported sustained improvements in student behavior, with an impressive 80% of positive changes still evident after 10 weeks.

To make your practice more effective, you might want to take tips from effective teaching strategies to keep your empathy circles engaging and productive.

5. Select the Right Empathy Course for Your Needs

Picking just any course on empathy isn’t going to help if it doesn’t fit what you’re actually hoping to achieve.

Start by clearly defining your goals: Do you need empathy for leadership, relationships, teaching, or just improving daily interactions?

Leadership empathy courses, like those found on LinkedIn Learning, will usually focus on understanding team dynamics, conflict resolution, and emotional decision-making.

General relationship-oriented empathy courses, such as those on platforms like Coursera and edX, often include modules on communication skills, active listening practice, and emotional intelligence frameworks.

Once you’ve outlined your goals, check for reviews from previous students to see how real-world and actionable the course is.

Pay close attention to courses featuring interactive scenarios, role-playing, or quizzes—they help convert theory into practical skills.

Don’t overlook certificates if your aim is to showcase your training professionally—Udemy and Coursera typically offer completion credentials to enhance your LinkedIn or resume appeal.

Oh, and if you’re thinking of designing your own tailored empathy class, it wouldn’t hurt to known how to create a curriculum for a course to organize and structure your teachings effectively.

6. Take Immediate Action to Develop Empathy

The thing about empathy skills is this: knowing it doesn’t magically make you empathetic—you’ve got to actually practice it consistently.

Here’s what you can start doing today to build up that empathy muscle and maintain steady improvement:

  • Dedicate five minutes a day to active listening, even in casual conversations—make eye contact, don’t interrupt, and reflect back what you’re hearing.
  • Keep a daily “empathy journal”; jot down interactions where you noticed someone’s feelings or perspective clearly—this small habit helps you stay mindful.
  • Try out empathy-boosting exercises regularly: for instance, practice imagining yourself in someone else’s shoes during conflicts or stressful interactions to get a fresh perspective.
  • If practical, choose one actionable tip from empathy training courses you’ve taken and use it each day—for example, applying specific communication techniques you’ve learned.

The results can be truly impressive: schools running empathy trainings documented an immediate boost, with student empathy scores easily jumping from around 5.55 to roughly 7—think about what you could achieve by consistently applying empathy skill daily.

Always remember, empathy isn’t just a soft skill people mention casually—it’s a genuine game changer at work, school, and life, making your daily interactions smoother, kinder, and honestly, a lot less stressful.

FAQs


The Empathy Circle Model offers a structured environment to practice active listening and understanding perspectives. Participants take turns speaking while others listen carefully, increasing mutual empathy and strengthening communication skills in personal or professional interactions.


Consider course duration, instructor expertise, user feedback, and learning formats. Clarify personal goals, such as leadership improvement or workplace communication, and match these with course objectives to find a course best suited to your requirements.


Numerous reputable platforms, including Coursera and edX, offer free empathy courses taught by experienced educators. Additionally, websites like LinkedIn Learning and YouTube provide valuable tutorials and short lessons designed to strengthen empathy and interpersonal communication abilities.


Empathy training helps leaders genuinely understand team members’ viewpoints and feelings. This boosts employee morale, cooperation, and trust, leading to increased productivity, reduced conflicts, improved teamwork, and a more positive overall work environment.

Ready to Create Your Course?

Try our AI-powered course creator and design engaging courses effortlessly!

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